Pets By Jadeyoffers in-home pet sitting services. We provide care for pets while their owners are away, which may include feeding, walking, administering medication, and other pet care services as agreed upon during the booking process.

2. Booking and Payment

• Booking: To secure a booking, clients must provide accurate information regarding their pet(s) and schedule. A meet and greet may be required before confirming services.

• Payment: Payment is required for booking confirmation. A 50% deposit is due at the time of booking, with the remaining balance after the service. Payments are made via Direct Debit.

3. Client Responsibilities

• Information Accuracy: Clients must provide accurate and complete information regarding their pet(s) and home, including medical conditions, dietary restrictions, and behavior traits.

• Access to Property: Clients must ensure that Pets By Jadey has access to their property for the duration of the service. This includes keys, alarm codes, or other necessary arrangements.

• Health and Safety: Clients must inform Pets By Jadey any potential health concerns or emergency protocols for their pet(s).

4. Cancellations and Refunds

• Cancellations by Client: Cancellations made 24 hours before the scheduled start date will receive a full refund. Cancellations made less than 24 hours before the scheduled start date may forfeit the deposit or incur a cancellation fee.

• Cancellations by Pets By Jadey If Pets By Jadey needs to cancel a booking, the client will receive a full refund.

5. Liability and Insurance

Pets By Jadey is fully insured for pet sitting services. However, we are not liable for any damages or injuries that may occur due to circumstances beyond our control, such as natural disasters, pet behavior, or accidents.

6. Pet Health and Behavior

• Health and Safety: Clients are responsible for ensuring their pet(s) are in good health before the start of service. Pets By Jadey reserves the right to refuse service if the pet is deemed unsafe or unhealthy to care for.

• Behavior: Clients must disclose any behavioral issues their pet may have. Pets By Jadey reserves the right to refuse service for pets that are aggressive or pose a danger to themselves or others.

7. Privacy

By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Your information will not be shared with third parties except as necessary to provide our services.

8. Modifications

Pets By Jadey reserves the right to modify these Terms and Conditions at any time. Changes will be posted on the website, and the updated version will be effective immediately.

9. Indemnity

By using our services, you agree to indemnify and hold harmless Pets By Jadey and its employees from any and all claims, damages, or expenses arising from your use of our services, including pet injuries, damages to your property, or other liabilities.

10. Governing Law

These Terms and Conditions are governed by the laws of NSW. Any disputes arising from these terms will be resolved in accordance with the laws of NSW.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Pets By Jadey
Email: jademacleay9@gmail.com
Phone: 0402658983